Connecting with the humanity of the person behind the image on your screen will lead to a far better outcome than simply going through your check list.īefore you unload what’s on your mind, step into their shoes and genuinely try to see as they see and feel as they feel. ) that limit new possibilities.Įven when we can see someone on the other side of the screen, technology has a way of disconnecting us from the human element of our interactions.
So think about where you’ve caste someone as a villain, yourself as a victim or applied labels ( it’s pointless, they’re a lost cause, I’m hopeless at. Often the story we creat about a problem (or ‘problem person’) is the root of the problem, roadblocking our ability to resolve it and chart a better path forward. You don’t see problems as they are, but as you are…filtered through your lens, your fears and your experiences, past and present. What positive intention are you trying to serve? For you, for them, for your relationship? So be honest about where your ego might be driving you to prove you’re right or make another wrong and connect from the highest part of you, not the lowest. So before entering into potentially sensitive conversation, get clear on your positive intent. Bam, got em! But it rarely lands a positive outcome.
Doing so gives a temporary sense sense of gratification.
It's easy to communicate from a reactive, defensive, frustrated or fearful place.
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